Accelerating CRM Transformations Across All Channels, At Every Touch Point

Strategic and alignment to customer needs is a crucial factor to be considered while planning for a CRM solution. Laxmaya CRM consulting services perform a thorough analysis to deliver personalized customer experiences and devise capabilities to create value combined with a long-term impact. We understand the importance of creating the right experience through the right channel at the right time, and therefore our outcomes are more robust, efficient, and profitable. Our CRM experts conduct a strategized approach while recommending to businesses a viable CRM roadmap.

• Maturity Assessment
• Evaluate existing ecosystem
• Process Analysis
• Roadmap to value
• Mobility and Transformation agendas

Our approach to custom CRM development is centered on value and enablement. With each business having unique requirements we adopt a holistic view to introduce personalized strategy and help businesses think big, start small, and grow fast. We are determined to enhance your customer relationships by developing custom CRM solutions that are tailored to your business needs. With fast-changing dynamics of customer relationships and experiences winning over transactions, we build CRM systems that meet customer-centric goals, have greater precision, and quantify and predict customer behavior.

• Custom CRM software development
• CRM module development
• CRM implementation
• Managed services
• DevSecOps practices

Keeping customization as its core focal point, Laxmaya with its specialized know-how is adept at seamless CRM integration and implementation with the existing enterprise architecture for increased efficiencies. With our proven approach we enable businesses to harness the full power of a CRM system and deliver an integrated solution that addresses every component of CRM optimization. Right from clearly defined directives and processes, system configuration, and integration to a euphoric frontline adoption, we check the level of maturity and integrate all perspectives necessary for overall Digital CRM success.

• Product configuration
• Customization
• Data management
• Integration 
• Mobile enablement

Laxmaya has successfully delivered next-generation customer experiences for its clients by helping them migrate their legacy CRM systems to sustainable and robust technology platforms. With the growing importance of business process optimization, organizations find the need for CRM migration services and integrate all the necessary tools into a single structure to establish a flexible CRM system. Automation which is the buzzword, industries now look at scaling up their processes speed by the adoption of automated tools that yield a better CX and help achieve a greater ROI.

• CRM legacy applications migration 
• On-premise CRM to cloud CRM
• CRM version upgrades
• CRM data migration 
• CRM backups